Achieve Center
Notice of Privacy Practices
Effective Date: April 12, 2004
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Privacy Policy
THIS NOTICE DESCRIBES HOW MEDICAL
INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET
ACCESS TO THIS INFORMATION. PLEASE REVIEW CAREFULLY.
The Achieve Center respects your privacy. We understand that your
personal health information is very sensitive. We will not disclose
your information to others unless you tell us to do so, or unless the
law authorizes, or requires us to do so.
The law protects the privacy of the health information we create and
obtain in providing our care and services to you. For example, your
health information includes your symptoms, test results, diagnoses,
treatment, health information from other providers, and billing and
payment information relating to these services. Federal and state law
allows us to use and disclose your health information for purposes of
treatment and health care operations. State law requires us to get your
authorization to disclose this information for payment purposes.
Examples of Use and Disclosures of
Protected Health Information for Treatment, Payment, and Health Care
Operations
For Treatment:
Information obtained by a therapist, or other member of our health care
team will be recorded in your medical record and used to help decide
what care may be right for you. We may also provide information to
others providing your care. This will help them stay informed about your
care.
For Payment:
We may request payment from your health insurance plan. Health plans
need information from us about your medical care. Information provided
to health plans may include your diagnoses, procedures performed, or
recommended care.
For Health Care Operations:
We use your medical records to assess quality and improve services. We
may use and disclose medical records to review the qualifications and
performance of our health care providers and to train our staff. We may
contact you to remind you about appointments and give you information
about treatment alternatives or other health-related benefits and
services. We may use and disclose your information to conduct or arrange
for services, including: medical quality review by your health plan;
accounting, legal, risk management, and insurance services; audit
functions, including fraud and abuse detection and compliance
programs.
Your Health Information Rights
The health and billing records we create and store are the property of
the Achieve Center. The protected health information in it, however,
generally belongs to you. You have a right to:
• Receive, read, and ask questions about this Notice;
• Ask us to restrict certain uses and disclosures. You must deliver
this request in writing to us. We are not required to grant the
request, but we will comply with any request granted;
• Request and receive a paper copy of the most current Notice of Privacy
Practices for Protected Health Information (“Notice”);
• Request that you be allowed to see and get a copy of your protected
health information. You may submit this request in writing on the
applicable form. Have us review a denial of access to your health
information—except in certain circumstances;
• Ask us to amend your health information by written request. If your
request is denied, you may submit a statement of disagreement which will
be stored in your record and included with any release of your records;
• A list of disclosures of your health information. The list will not
include disclosures for treatment, payment and/or operations of medical
providers of the Hospital or to third party payers. You may receive
this information without charge once every 12 months. If you request
this information more than once in 12 months, we will notify you of the
cost involved;
• Ask that your health information be given to you by another means or
at another location. Submit a dated, signed, written request;
• Cancel prior authorizations to use or disclose health information by
giving us a written revocation. Your revocation does not affect
information that has already been released or any action taken before we
receive your revocation. In certain circumstances, you cannot cancel an
authorization if its purpose was to obtain insurance.
Our Responsibilities
We are required to:
• Keep your protected health information private;
• Give you this Notice;
• Follow the terms of this Notice.
We have the right to change our practices regarding the protected health
information we maintain. If we make changes, we will update this
Notice. You may receive the most recent copy of this Notice by calling
and requesting one.
To Ask for Help or Complain
If you have questions, want more information, or want to report a
problem about the handling of your protected health information, you may
contact:
Privacy Officer
(509) 888-2505
If you believe your privacy rights have been violated, you may discuss
your concerns with any staff member. You may also deliver a written
complaint to:
Privacy Officer
Achieve Center
1111 N. Mission Suite B
Wenatchee, WA 98801
You may also file a complaint with the U.S. Secretary of Health and
Human Services.
We respect your right to file a complaint with us or with the U.S.
Secretary of Health and Human Services and will be no repercussions if a
complaint is filed.
Other Uses and Disclosures of Protected
Health Information
Notification of family and others as follows:
Unless you object, we may release health information about you to a
friend or family member who is involved in your medical care. We may
also give information to someone who helps pay for your care. We may
tell your family or friends your condition and that you are in a
hospital. In addition, we may disclose health information about you to
assist in disaster relief efforts.
You have the right to object to this use or disclosure of your
information. If you object, we will not use or disclose it.
We may use and disclose your protected health information without your
authorization as follows:
• To funeral directors/coroners consistent with applicable law to allow
them to carry out their duties.
• To organ procurement organizations (tissue donation and transplant) or
persons who obtain, store, or transplant organs.
• To the Food and Drug Administration (FDA) relating to problems with
food, supplements, and products.
• To comply with Workers’ Compensation laws—if you make a workers’
compensation claim.
• To public health or legal authorities as allowed or required by law:
• To protect, prevent, or reduce a serious, immediate threat to the
health or safety of person or the public.
• To prevent or control disease, injury, or disability
• To report vital statistics such as births or deaths.
• To report suspected abuse or neglect to public authorities.
• For health and safety oversight activities. For example, we may share
health information with the Department of Health.
• For disaster relief purposes. For example, we may share health
information with disaster relief agencies to assist in notification of
your condition to family or others.
• To correctional institutions if you are in jail or prison, as
necessary for your health and the health and safety of others.
• For law enforcement purposes such as when we receive a subpoena, court
order, or other legal process, or you are the victim of a crime.
• For work-related conditions that could affect employee health. For
example, an employer may ask us to assess health risks on a job site.
• To the military authorities of U.S. and foreign military personnel.
For example, the law may require us to provide information necessary to
a military mission.
• In the course of judicial/administrative proceedings at your request,
or as directed by a subpoena or court order.
• For specialized government functions. For example, we may share
information for national security purposes.
• With medical researchers—if the research has been approved and has
policies to protect the privacy of your health information. We may also
share information with medical researchers preparing to conduct a
research project.
Other Uses and Disclosures of Protected
Health Information not in this Notice
Uses and disclosures not in this Notice will be made only as allowed or
required by law or with your written authorization.
“The Achieve Center” and “Achieve Center” are registered trade names of
Burns and Hunsaker LLC, a Wyoming State limited liability company.